News
Service disruptions in Canada in 2024 and 2025 put pressure on cross-border shipping networks across the industry. Carriers scrambled. Delivery windows slipped. For many merchants shipping to Canada, the disruption was impossible to miss.
If you ship with GlobalPost, there's a good chance you didn't notice at all.
GlobalPost has been shortlisted for the Supply Chain Resilience Award by Supply Chain Excellence Awards USA—recognition for how GlobalPost's network kept packages moving through Canadian service disruptions. Here's the story behind the recognition, and what it means for how you ship to Canada going forward.
Canadian service disruptions in 2024 and 2025 strained the networks merchants rely on to move packages across the border. Lanes that normally ran without a second thought, suddenly at a complete standstill. Businesses shipping to Canada felt the squeeze in different ways—severely delayed deliveries, longer transit windows, confusion over DDU and DDP shipping options, and less certainty about when a package would actually arrive.
GlobalPost felt it too. But because of how the network is built, feeling it didn't mean it had to be passed on to shippers.
GlobalPost leaned on its partners to help streamline operations and keep packages moving. When the primary lanes into Canada slowed down, GlobalPost's team worked alongside its primary partner to reroute volume through alternative networks—quickly, and without asking merchants to change how they ship.
That flexibility is baked into a network that has already delivered 60M+ shipments across 220+ countries, Canada included. If one path gets congested, there's another one ready to pick up the volume. Merchants don't have to manage that. GlobalPost does to remain disruption free.
For merchants shipping to Canada through GlobalPost, the disruption mostly played out as a non-event with little to no changes needed. Packages kept moving. Door-to-door tracking kept updating. Communication was flowing. Shipments were being delivered, while other carriers and partners were at a complete suspension and standstill.
That's the standard GlobalPost holds itself to for every shipment to Canada, disruption or not: hassle-free International shipping, reliable transit times, full tracking, dedicated support, and parcel coverage on eligible services, so a hiccup in the network doesn't turn into a hit to your bottom line or your customer's experience.
This kind of resilience is exactly why GlobalPost has been shortlisted for the Supply Chain Resilience Award by Supply Chain Excellence Awards USA—recognizing the strength of GlobalPost’s partnerships and network flexibility that kept merchants shipping through the Canadian service disruptions. Winners will be announced on September 15 in Dallas, Texas.
Being shortlisted matters to GlobalPost, but it's not really about the trophy. It's proof that the choices behind it—the partners GlobalPost works with, the redundancy built into the network, the flexibility designed into every lane—hold up when it counts.
Canadian service disruptions won't be the last test GlobalPost's network faces, and they won't be the last one GlobalPost plans for. If you're shipping to Canada—or thinking about starting—GlobalPost gives you the reliability, tracking, and choice of duty and tax models to do it without the guesswork.
