A complete returns network at your fingertips
Ever wish cross-border returns weren’t so complicated? So did we. That’s why we developed GlobalPost Returns. GlobalPost Returns takes away the hassle of negotiating multiple carrier contracts needed to support international returns. Get great rates at fixed prices, while returns are consolidated, making it faster to process at the warehouse. With GlobalPost, it’s one simple contract.
GlobalPost Returns use first mile carrier networks that your customers know and trust. We consolidate your returns, making it both cost-effective and faster to process back at your warehouse.
How It Works
1. Consumer processes return through MetaPack Returns portal, selects their returns option and downloads a label
2. Takes the return to a drop-off location where the items are sent to a consolidation hub.
3. Items are scanned and consolidated onto pallets. Scan events are displayed in the portal
4. Ability for shipper to refund customer using scan information
5. The consolidated pallets are line-hauled back to the shipper
6. Support staff available for retailer queries
GlobalPost Returns is currently limited to UK-based retailers. Support for additional countries will be added later.