Italy – Network Disruption

Italy –  Network disruption delays

Update: Poste Italiane, wishes to inform that due to high inbound volumes and difficulties in organizing overtime shifts at offices of exchange (OEs), the backlog of parcels and EMS items has not yet been completely cleared.   Poste Italiane has instructed its airmail unit (AMU) service provider to give priority to EMS dispatches and to forward to OEs a controlled mix of backlogged products and new arrivals to ensure that there is sufficient room at its AMUs to process incoming products. This solution maximizes the production rate at OEs and avoids risks of space saturation at AMUs and OEs.   At present, it is estimated that the entire backlog should be cleared by the beginning of the week commencing Monday, 19 May 2025.   Poste Italiane thanks all for their understanding and will provide a final update once the situation has returned to normal.

Update: The designated operator of Italy, Poste Italiane, wishes to inform that owing to technical issues, since 22 March 2025, it has not been receiving EDI messages and EMSEVT events transmitted to its mailboxes IT102, IT103, IT501, IT330, IT301 and IT001.   Thanks to support provided by International Post Corporation, missing messages and events have slowly been reaching its systems since Friday, 4 April; however, there are still blockages, for reasons that are yet to be determined.   Processing of items originating outside the European Union has been suspended since 4 April, to prevent the risk of Import One-Stop Shop information included in the ITMATT being lost. Processing will be restarted as soon as possible, but delays are to be expected.   Poste Italiane thanks all for their understanding. It will provide an update once the situation has returned to normal.